All orders placed by 2:00pm EST are shipped same day and are estimated to arrive within 3-5 business days. We'll notify you if delays occur.

If you have questions or issues you with your order, please contact support@originalgrain.com (please include your Name and Order Number).

Once your order is successfully submitted and paid for, we will ship your order within 1-2 business days of purchase via the shipping method you selected at checkout.

During the holiday season, this may be closer to 3-4 business days. 

For engraved watches, this lead time is 5-7 business days. Please plan accordingly.

Orders are not shipped on weekends or holidays (including express shipping options). Orders are not shipped on Black Friday (the Friday after Thanksgiving) until the following week.

The items will not be split if it is placed under one order number, and all items will be sent on the date the pre-ordered item is due to be sent.

If you would like the shipment split, please be sure to order on separate transactions.

If you have already ordered on one transaction and would like to edit or split the shipment, please contact Customer Support by clicking HERE. Shipping fees may apply.